Terms of Service

1. Agreement Overview

Welcome to Tiffany Tay's professional services platform. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Client," or "you") and Tiffany Tay ("Service Provider," "we," "us," or "our") governing your access to and use of our website, products, services, and content (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our Services.

These Terms apply to all visitors, users, and clients who access or use our Services. The Services are intended for users who are at least 18 years of age. By using our Services, you represent and warrant that you meet this requirement.

2. Service Usage Terms

Our Services include data analytics, visualization, product management, and nonprofit leadership consulting services as described on our website. The specific deliverables, timelines, and fees for Services will be outlined in separate agreements or statements of work between you and Tiffany Tay.

2.1 Service Availability

We strive to ensure that our Services are available at all times. However, we do not guarantee uninterrupted access to our website or Services. We reserve the right to suspend or restrict access to some or all of our Services temporarily for maintenance or upgrades without prior notice.

2.2 Account Registration

Some of our Services may require you to create an account. When you register for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.3 Payment Terms

Fees for our Services are as stated on our website or in a separate agreement. All fees are non-refundable unless otherwise specified in writing. Payment terms, including due dates and acceptable payment methods, will be outlined in our invoices or service agreements.

We reserve the right to change our fees at any time, but changes will not affect services already contracted for under a signed agreement.

3. User Responsibilities

When using our Services, you agree to:

• Comply with all applicable laws and regulations
• Provide accurate and complete information when required
• Respect the intellectual property rights of Tiffany Tay and third parties
• Use the Services only for lawful purposes
• Not engage in any activity that could harm, disable, or impair the functioning of our Services
• Not attempt to gain unauthorized access to any portion of the Services or any systems or networks connected to the Services
• Not use any automated means to access or collect data from our Services
• Not transmit any viruses, malware, or other harmful code

You are solely responsible for all data, information, and materials that you submit to us in connection with the Services. You represent and warrant that you have all necessary rights to provide such content and that it does not infringe or violate any third-party rights.

4. Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, are owned by Tiffany Tay, our licensors, or other providers of such material and are protected by copyright, trademark, and other intellectual property laws.

4.1 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal or internal business purposes. This license does not include the right to:

• Modify, reproduce, or distribute any content from our Services
• Use any data mining, robots, or similar data gathering methods
• Use our Services or content for any commercial purpose without our prior written consent
• Remove any copyright, trademark, or other proprietary notices

4.2 Client Materials

You retain all rights to any content, data, or materials you provide to us in connection with the Services ("Client Materials"). By providing Client Materials, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such materials solely for the purpose of providing the Services to you.

4.3 Deliverables

Ownership of deliverables created as part of our Services will be governed by the specific terms of our service agreement. Unless otherwise specified in writing, upon full payment of all applicable fees, you will receive a non-exclusive license to use the deliverables for your internal business purposes.

5. Privacy & Data Protection

Our Privacy Policy, which is incorporated into these Terms by reference, describes how we collect, use, and share information. By using our Services, you consent to the data practices described in our Privacy Policy.

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you provide us with personal data of third parties (such as your employees or clients), you represent that you have obtained all necessary consents and authorizations to share such data with us and for us to use it in accordance with these Terms.

6. Limitation of Liability

To the maximum extent permitted by law, in no event shall Tiffany Tay, her affiliates, employees, agents, or service providers be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Services
• Any conduct or content of any third party on the Services
• Any content obtained from the Services
• Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for all claims arising from or related to the Services shall not exceed the amount you have paid to us for the Services in the twelve (12) months preceding the event giving rise to the liability.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or consequential damages, so some of the above limitations may not apply to you.

7. Termination Policies

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account or engagement with us, you may simply discontinue using the Services or contact us to request account deletion.

For ongoing service engagements, termination provisions will be outlined in our service agreement, including notice periods and any applicable early termination fees.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. The most current version will always be posted on our website. It is your responsibility to check our Terms periodically for changes.

By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you are no longer authorized to use the Services.

For material changes to these Terms, we will make reasonable efforts to provide notice, such as through a prominent notice on our website or by sending you an email.

9. Contact Information

If you have any questions about these Terms, please contact us at: